Negotiation and Conflict Resolution
Everything you need to know about negotiation and resolving conflct
Master your negotiating skills and resolve conflicts amicably!
Negotiating is an everyday skill that is critical for anyone working within an organization. Through an effective negotiation, two parties can strengthen their relationships by arriving at the best suitable agreements. 'Negotiation and Conflict Management' course, offered by the Institute of Product Leadership (IPL) equips you with the skills that would make you a master negotiator.
What will you learn?
- Understanding the principles and the process of negotiation
- Develop and employ effective communication and problem-solving skills to execute effective negotiation tactics and strategies in various scenarios.
- Understand the Golden rules of negotiation
- Understand the different Conflict Management styles
Pre-requisites
There are no prerequisites for this course. This course would be useful specially for business executives and managers involved in the decision-making process.
Course Description
The course delivers insights into understanding the concept of negotiation. The course helps understand and develop effective communication and problem-solving skills which are the key components of a successful negotiation. The course aims to equip an individual with comprehensive negotiation skills thereby creating leadership impact.
Conflicts are part of a negotiation process. There are different ways to respond to conflict situations; some involving cooperative and assertive approach which others drive towards competing or passive approach. The course helps you understand the different conflict management styles giving you scenarios where a particular conflict management style will be useful. This would help you assess and handle the situation better.
The skills gained through Negotiation and conflict management course will help demonstrate effective negotiation skills and implement appropriate conflict resolution techniques.
Your Instructor
As the President and CEO of The Institute of Transformational Coaching, Prof Viswanath is focused on building transformative, eco-systemic leadership.
A credentialed Professional Certified Coach (PCC) with the International Coach Federation (ICF), Prof Viswanath have worked with senior leaders across the globe spanning Asia, Middle East and Europe enabling them to lead successfully in times of increasing complexity and uncertainty.
Prof Viswanath has had the privilege to have worked with several Fortune 500 organizations facilitating senior leadership workshops on Transformational Coaching, Influencing without Authority and Self Insights for Leaders. His consulting assignments revolve around leadership development, culture building, succession planning, change acceleration and and organization design
Prof Viswanath is part of the Forbes Coaches Council and also a Hogan certified coach. His professional certifications include the of Myer Briggs Type Indicator (MBTI), The Leadership Circle (TLC) and am also the co-architect of the Transformative Alignment Mapper (TAM), a tool to identify, align and unleash the transformative potential of individuals, teams and organizations.
Some of the organizations he has worked with include McKinsey, Barclays Bank, Adobe, Deloitte, Shell, Texas Instruments and Philips Research, Bath Consulting, Thought Works, Tata Power, VeriSign, Monsanto, SAP, ARM, Cisco, Geometric, Crisil, Liberty Videocon Insurance, Bharti Axa, Nokia, NetApp, Flipkart and Bloom Energy
Prof Viswanath holds an MBA in Human Resources and my last corporate assignment was as the Head of Human Resources for Motorola Software in India.
Prof Viswanath is an avid trekker, and among others, had summited Mount Kilimanjaro and also been to the Everest Base camp.