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Influence without Authority
Introduction
Introduction and Learning Outcomes of the course (2:32)
Influence
Learning Outcomes
What is influence (3:42)
Difference between Influence and Persuasion
Chapter Quiz
5 step process of Influencing
Learning Outcomes
5 Steps process (4:47)
Chapter Quiz
6 key Principles of Influence
Learning Outcomes
1) Reciprocity (4:31)
2) Commitment and Consistency (3:06)
3) Social Proof (1:23)
4) Authority (1:16)
5) Scarcity (1:54)
6) Liking (3:01)
Chapter Quiz
Currencies of Influence
Learning Outcomes
Currencies (4:30)
Chapter Quiz
Styles of Influencing
Learning Outcomes
Styles of Influencing (5:11)
Chapter Quiz
Conclusion
Conclusion (1:00)
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Final Certification Exam
Final Exam
5) Scarcity
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